Introducing Coles 'Quiet Hour'

The scheduled "Quiet Hour" sessions at Coles, particularly at Keilor Central, offer specific times during the week when customers can expect reduced light and sound levels for a more comfortable shopping experience. With sessions on Tuesday mornings from 10:30 to 11:30 am and Monday through Friday evenings from 6 to 7 pm, Coles provides consistent opportunities for individuals who may benefit from a low-sensory environment to plan their shopping trips accordingly.

These designated time slots cater to a diverse range of schedules, accommodating both morning and evening preferences throughout the week. By offering multiple options, Coles demonstrates a commitment to accessibility and inclusivity by ensuring that customers with sensory sensitivities have regular opportunities to engage in stress-free shopping experiences.

Additionally, the consistency of these sessions allows customers to anticipate and plan their visits, fostering a sense of reliability and trust in Coles' dedication to meeting their needs. This proactive approach not only enhances the shopping experience for those directly impacted by sensory challenges but also promotes a welcoming and supportive environment for all shoppers.

Overall, the tie-in session times reflect Coles' ongoing commitment to creating an inclusive shopping environment that prioritizes the diverse needs of its customers, aligning with its broader mission to serve communities with care and consideration.

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